Safety First, Profits Second: How Autonomous Cars Are Affecting Your Collision Parts Revenue
Autonomous vehicles are designed to make driving (or in this case, not-driving) safer. No one would argue that every attempt should be made to reduce the number of car accidents, but the more vehicles that stay on the roads, the fewer that end up in your shop for...
15 Tips for Taking Better Phone Quotes
How would you rate your Parts Department employees’ phone skills on a scale of 1 to 10? If your answer is lower than 10, keep reading. A recent study shows 71% of customers will end a business relationship because of poor phone etiquette, so those subpar phone skills...
How Much Is Your Parts Department Losing to Lousy Quoting?
How Much Money Is Your Parts Department Losing to a Lousy Quoting Process? Auto parts sales is a $57 billion dollar industry in eCommerce alone. Chances are pretty good your customers’ digital road will lead to your retail platform – and that can be a...
How to Guarantee Customers Buy Parts from You (and only you!)
Your customers are used to shopping at their own convenience. They expect to have the same access to your products when they’re broken down on the side of the freeway at 8pm as they do on their lunch break. Ask yourself this, are you giving them that 24/7 access? With...

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