{"id":61706,"date":"2023-04-17T16:42:09","date_gmt":"2023-04-17T16:42:09","guid":{"rendered":"https:\/\/www.revolutionparts.com\/?p=61706"},"modified":"2023-11-14T21:47:16","modified_gmt":"2023-11-14T21:47:16","slug":"parts-selling-channel-success","status":"publish","type":"post","link":"https:\/\/www.revolutionparts.com\/blog\/parts-selling-channel-success\/","title":{"rendered":"Parts Selling Channel Success: A General Manager\u2019s Guide"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">The rise in new car prices and interest rates has significantly impacted new car purchases. Fewer people are buying new cars and opting to keep their older models. <\/span><span style=\"font-weight: 400;\">This means a drastic drop in new car sales and an increased challenge in raising absorption rates at the dealership.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Forward-thinking general managers are looking to maximize revenue through their parts departments. How are they doing this? By selling auto parts online through multiple selling channels. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">What Are Selling Channels?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There are many established selling channels online, and you can use any of them to your advantage. Selling channels refer to any platform or method you use to sell products\u2014in this case, auto parts and accessories. This includes your in-store parts department, parts or dealership website, a seller account on an online marketplace (like Amazon or eBay), or even a mobile app.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, the BEST dealers sell auto parts and accessories through multiple online channels. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Why Have Multiple and Diverse Selling Channels?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The online retail market is very diverse. With so many different options for people to purchase online, it pays to cast a wide net over multiple channels. This allows you to capture the widest customer base possible.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The online auto parts market is rapidly growing. In fact, online auto parts sales reached a total of <\/span><a href=\"https:\/\/hedgescompany.com\/blog\/2021\/11\/auto-parts-ecommerce-38-billion-in-2022\/#:~:text=Online%20revenue%20for%20automotive%20parts,%E2%80%9Cfulfilled%20by%20Amazon%E2%80%9D).\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">$38 billion in 2022<\/span><\/a><span style=\"font-weight: 400;\">. It\u2019s one of the fastest-growing online retail markets in the country, making now the optimal time to start.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Diversifying your selling channels can have additional benefits apart from rapid growth. It can help fill in the gaps and help boost the absorption rate at the dealership. With the increased loss of new car sales, more people are looking to buy auto parts to maintain their older model vehicles. This means that selling aging and obsolete parts can help improve the dealership\u2019s overall absorption rate.\u00a0<\/span><\/p>\n<h2><\/h2>\n<p><span style=\"font-weight: 400;\">Selling across multiple channels is a smart move. The question is, how do you pick the right selling channels for your dealership\u2019s unique needs?<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Designated Web Store<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A major mistake dealers make is to sell auto parts through their existing dealership site, but that option presents some challenges. Primarily, it reduces the likelihood of your auto parts listings being found online. Why is this? Because it lacks the necessary SEO volume to rank high enough in a search engine.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Search Engine Optimization (SEO) is the process of implementing commonly-searched words onto a web page or website. With enough of the right keywords, that page gets automatically scraped and listed higher in a search results page by a search engine (i.e., Google).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you only list your auto parts for sale on your dealership\u2019s website, you lose out on the opportunity to have a high SEO ranking, which puts you lower in a search engine\u2019s results. Therefore, to ensure a high-quality SEO ranking, setting up a separate website specifically dedicated to your parts department is a good idea.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can implement keywords in product listings, appointment pages, FAQs, and even customer reviews through a <a href=\"https:\/\/www.revolutionparts.com\/web-store\/\">designated parts web store<\/a>! This will make it easier for people to find the parts they\u2019re looking for and buy from you directly.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Online Marketplaces<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A designated web store is a great place to start, but for dealerships with an existing parts website and looking to expand their reach, adding online marketplaces can be a great tactic.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Online marketplaces are third-party platforms that allow buyers and sellers to connect directly. The most commonly-known online marketplaces include Amazon and eBay. Both marketplaces are great options for dealerships to sell auto parts and accessories to generate more revenue. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_blurb title=&#8221;Amazon&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf270;||fa||400&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;75px&#8221; content_max_width=&#8221;760px&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|||||||&#8221; header_font_size=&#8221;26px&#8221; custom_margin=&#8221;43px||43px||false|false&#8221; animation=&#8221;off&#8221; custom_css_blurb_image=&#8221;padding-top:10px;||width:140px;||max-width:140px;&#8221; border_radii_image=&#8221;on|10px|10px|10px|10px&#8221; border_color_all_image=&#8221;#DB3126&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/www.revolutionparts.com\/blog\/master-these-three-things-to-sell-parts-on-amazon-like-a-pro\/\"><span style=\"font-weight: 400;\">Amazon<\/span><\/a><span style=\"font-weight: 400;\"> is the world\u2019s largest online marketplace. With over 310 million active customers, it has the largest online customer reach for dealerships to connect with. Automotive sales on Amazon have seen significant growth within the last few years.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Benefits of selling on Amazon include:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Large customer base<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Established consumer trust<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lower seller fees<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multiple shipping carriers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fast delivery times<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;eBay Motors&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf4f4;||fa||400&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;75px&#8221; content_max_width=&#8221;760px&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|||||||&#8221; header_font_size=&#8221;26px&#8221; custom_margin=&#8221;43px||43px||false|false&#8221; animation=&#8221;off&#8221; custom_css_blurb_image=&#8221;padding-top:10px;||width:140px;||max-width:140px;&#8221; border_radii_image=&#8221;on|10px|10px|10px|10px&#8221; border_color_all_image=&#8221;#DB3126&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">eBay has been a big-name online marketplace for a long time. Its automotive-specific section, <\/span><a href=\"https:\/\/www.revolutionparts.com\/blog\/ebay-motors-resources\/\"><span style=\"font-weight: 400;\">eBay Motors<\/span><\/a><span style=\"font-weight: 400;\">, is one of the leading online platforms for auto parts sales in the U.S. With over 138 million active buyers, eBay has the second-largest online customer base to help dealerships expand their business nationally.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Benefits of selling on eBay Motors include:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Large customer reach<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">DIY-centric consumer base<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strong obsolete parts sales opportunity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multiple shipping carriers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fast delivery times<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Combinations of Selling Channels\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Having a <\/span><a href=\"https:\/\/www.revolutionparts.com\/blog\/parts-ecommerce-benefits\/\"><span style=\"font-weight: 400;\">combination of selling channels<\/span><\/a><span style=\"font-weight: 400;\"> can be the right move for a dealership. So how do you decide what combination of selling channels is the best fit for your dealership?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s start off with the question, \u201cwho is the best fit for multiple selling channels?\u201d<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_margin=&#8221;||-1px||false|false&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Dealers looking to expand their customer base beyond their local market<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_margin=&#8221;||-1px||false|false&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dealers looking to sell off more aging\/idle parts<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dealers looking to maximize their revenue streams<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_margin=&#8221;20px||||false|false&#8221; custom_padding=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<table style=\"height: 600px; width: 759px; margin-left: auto; margin-right: auto;\" border=\"1\" cellspacing=\"20\" cellpadding=\"20\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"background-color: #db3126; width: 275.484px; height: 24px;\"><strong style=\"color: white;\">Selling Channel Combos<\/strong><\/td>\n<td style=\"background-color: #db3126; width: 407.516px; height: 24px;\"><strong style=\"color: white;\">Ideal Candidates<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 144px;\">\n<td style=\"width: 275.484px; height: 144px;\"><strong>Amazon + Designated Parts Web Store<\/strong><\/td>\n<td style=\"width: 407.516px; height: 144px;\">\n<p><span style=\"font-weight: 400;\">Dealers looking to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sell local + national<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Prefer lower seller fees<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Want fast shipping carriers<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr style=\"height: 144px;\">\n<td style=\"width: 275.484px; height: 144px;\"><strong>eBay Motors + Designated Parts Web Store<\/strong><\/td>\n<td style=\"width: 407.516px; height: 144px;\">\n<p><span style=\"font-weight: 400;\">Dealers looking to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sell local + national<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sell more obsolete parts<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Maximize DIY customer market<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr style=\"height: 144px;\">\n<td style=\"width: 275.484px; height: 144px;\"><strong>Amazon + eBay Motors<\/strong><\/td>\n<td style=\"width: 407.516px; height: 144px;\">\n<p><span style=\"font-weight: 400;\">Dealers looking to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sell to both newer and older parts<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Grow business coast-to-coast<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Diversify customer base<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr style=\"height: 144px;\">\n<td style=\"width: 275.484px; height: 144px;\"><strong>Designated Parts Web Store + eBay Motors + Amazon<\/strong><\/td>\n<td style=\"width: 407.516px; height: 144px;\">\n<p><span style=\"font-weight: 400;\">Dealers looking to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Maximize revenue across all channels<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Capitalize on local + national sales<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Stay within the top tier of competitors<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Key Things to Consider<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When diversifying selling channels, think about the workload you can realistically handle. Consider the size of your parts department and the allotted budget. How much can your team realistically operate on a day-to-day basis?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A parts department of fewer than three people might only be able to handle setting up a designated parts web store. A parts department of 3 to 5 people might be able to handle a parts web store and one additional online marketplace. A parts department with 5+ employees might be able to handle a designated web store and two online marketplaces.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think about the logistics of selling through multiple channels. If you sell through an online marketplace, how are you going to handle shipping parts to customers outside of your local area? What shipping carriers are you going to use? What do they cost? Will you take care of packaging and fulfillment in-house or not?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take OEM kickbacks into consideration. Are there any current stipulations within your OEM program that would impact adding selling channels to your parts department? Make sure you know what they are and if they would positively or negatively impact your auto parts business. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Boost Revenue Through Your Parts Department<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Establishing strong revenue streams throughout your dealership can give you the extra edge to grow your business. You can start by strengthening your parts department! Learn more about how you can \u201c<\/span><a href=\"https:\/\/www.revolutionparts.com\/ebook\/6-months-to-revenue\/?utm_medium=revparts&amp;utm_source=mkt:%20blog&amp;utm_campaign=blog&amp;utm_content=parts-selling-channels-for-general-managers\"><span style=\"font-weight: 400;\">Transform Your Dealership Revenue in 6 Months by Selling Parts Online<\/span><\/a><span style=\"font-weight: 400;\">,\u201d today and maximize your dealership\u2019s selling potential!<\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.revolutionparts.com\/wp-content\/uploads\/TransformYouDealership-banner.jpg&#8221; alt=&#8221;banner for transform your dealership in 6months&#8221; title_text=&#8221;TransformYouDealership-banner&#8221; url=&#8221;https:\/\/www.revolutionparts.com\/ebook\/6-months-to-revenue\/?utm_medium=revparts&#038;utm_source=mkt:%20blog&#038;utm_campaign=blog&#038;utm_content=parts-selling-channels-for-general-managers&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The rise in new car prices and interest rates has significantly impacted new car purchases. Fewer people are buying new cars and opting to keep their older models. This means a drastic drop in new car sales and an increased challenge in raising absorption rates at the dealership. Forward-thinking general managers are looking to maximize [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":61714,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[21,63],"tags":[],"class_list":["post-61706","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-grow-online-part-sales"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Parts Selling Channel Success: A General Manager\u2019s Guide - RevolutionParts - Sell Parts and Accessories<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.revolutionparts.com\/blog\/parts-selling-channel-success\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Parts Selling Channel Success: A General Manager\u2019s Guide - RevolutionParts - Sell Parts and Accessories\" \/>\n<meta property=\"og:description\" content=\"The rise in new car prices and interest rates has significantly impacted new car purchases. Fewer people are buying new cars and opting to keep their older models. This means a drastic drop in new car sales and an increased challenge in raising absorption rates at the dealership. 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