{"id":61696,"date":"2023-04-13T09:00:08","date_gmt":"2023-04-13T09:00:08","guid":{"rendered":"https:\/\/www.revolutionparts.com\/?p=61696"},"modified":"2023-11-14T21:47:38","modified_gmt":"2023-11-14T21:47:38","slug":"opportunities-to-scale-your-parts-department-and-grow-your-dealership","status":"publish","type":"post","link":"https:\/\/www.revolutionparts.com\/blog\/opportunities-to-scale-your-parts-department-and-grow-your-dealership\/","title":{"rendered":"4 Opportunities to Scale Your Parts Department and Grow Your Dealership"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Dealerships looking to thrive in today\u2019s fast-changing market should turn their attention toward the parts department. By investing in the parts department, you can create a more robust revenue stream, improve customer satisfaction, and ultimately, drive the overall success of your dealership.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One way to do this is with a parts eCommerce strategy. The online automotive retail market is one of the fastest-growing markets, and consumers are increasingly shopping online instead of in brick-and-mortar stores. This means if you want to grow your dealership, the best strategy is through the parts department.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are four opportunities your parts department can take when establishing its eCommerce strategy to help accomplish this.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Opportunity #1: Expand Customer Base with Online Selling Channels\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">One of the most significant advantages of an eCommerce strategy is the ability to reach a broader audience. By establishing a user-friendly and well-designed online store, your parts department can cater to customers in your local area and across the country.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You also have a variety of options when it comes to where you sell auto parts. With the addition of third-party<\/span><a href=\"https:\/\/www.revolutionparts.com\/marketplaces\/\"> <span style=\"font-weight: 400;\">online marketplaces<\/span><\/a><span style=\"font-weight: 400;\">, like Amazon or eBay, it\u2019s even easier for dealers to get auto parts in front of more customers\u2014no matter where they live.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having multiple selling channels to sell parts and accessories benefits your parts department. It helps your parts department expand its customer base beyond its local market. An expanded customer base can significantly increase sales and contribute to the growth of your dealership.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus, if you are looking to scale your parts department, selling parts online can be done even with a small team. Most dealers selling with RevolutionParts don\u2019t need to add more staff until they generate more than<\/span><a href=\"https:\/\/www.revolutionparts.com\/ebook\/2023-parts-department-report\/\"> <span style=\"font-weight: 400;\">$30K in monthly parts sales<\/span><\/a><span style=\"font-weight: 400;\">. As your parts department increases sales, you can bring on new staff as needed and grow the size of your parts department.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Selling online also helps your staff grow as professionals by offering the opportunity to acquire new skills. These skills range from order management to pricing, product listings, and product photography. It\u2019s a win-win.\u00a0 <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Opportunity # 2: Invest in Digital Parts Marketing to Reach More Customers<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s not enough to list products on a website or an online marketplace and hope for the best. Every online seller needs to invest in high-quality digital marketing.<\/span><a href=\"https:\/\/www.revolutionparts.com\/marketing-services\/\"> <span style=\"font-weight: 400;\">Digital marketing<\/span><\/a><span style=\"font-weight: 400;\"> helps significantly amplify your parts eCommerce efforts, driving more traffic to your online store and increasing sales.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A strong parts marketing strategy should directly promote your available inventory, engage with your customers, help you build an active return customer base, and establish your dealership\u2019s brand image. Achieving success in these areas depends on the tools your parts department <\/span><span style=\"font-weight: 400;\">uses and the quality of your messaging. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><b>Elements of a strong parts marketing strategy include: <\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; custom_margin=&#8221;||-1px||false|false&#8221; custom_padding=&#8221;||0px|43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Email marketing campaigns<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; custom_margin=&#8221;||-1px||false|false&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Pay-Per-Click (PPC) advertising<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Search Engine Optimization (SEO) implementation<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Utilizing these tools can help boost parts sales and give your dealership a wider reach. By incorporating digital marketing as a key component of your parts eCommerce strategy, you can effectively reach more customers, boost sales, and contribute to your dealership&#8217;s overall growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to growing sales, implementing a parts marketing strategy can also help employees build valuable skills in the parts department. Employees that help monitor your online parts sales can learn essential marketing skills. They can even help train new hires or help find employees with existing marketing skills that will add to the parts department\u2019s value. This can help reduce employee turnover by giving employees a work environment where they can grow.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Opportunity # 3: Enhance the Customer Experience<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Scaling your parts department means focusing on the customer experience. Today that means providing an easy-to-use, mobile-friendly way to buy parts online. An eCommerce strategy that prioritizes customer experience can help your parts department differentiate itself from competitors and create a positive impression on both new and existing customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some ways you can enhance the customer experience online: <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; custom_margin=&#8221;||-1px||false|false&#8221; custom_padding=&#8221;||0px|43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Personalize the shopping experience by making part and accessory recommendations based on what that individual customer is shopping for.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; custom_margin=&#8221;||-1px||false|false&#8221; custom_padding=&#8221;||0px|43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Make sure your online parts Web Store is easy for customers to navigate, search for products, and complete their purchases. This includes clear product categories, well-organized menus, and a responsive design that works well on both desktop and mobile devices.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px|43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Provide up-to-date order tracking on items your customers purchase.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">By enhancing customer experience and satisfaction in your parts eCommerce strategy, you can create lasting relationships with your customers, leading to repeat business, positive word-of-mouth, and increased revenue for your dealership.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Opportunity #4: Build Your Local Wholesale Customer Base<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your dealership doesn\u2019t have to strictly go national to effectively scale its online parts sales. In fact, it pays to have a solid online presence within your local market, especially among your wholesale customers. Growing your online wholesale customer base is beneficial to your business and your employees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It can bring more profit to the parts department and create strong relationships between the two. It can also encourage employees to expand their network within the industry. Giving employees more chances to develop skills and make new connections means they&#8217;re more likely to have higher job satisfaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How can dealerships effectively build their wholesale customer base within their local market? One effective strategy is to have a<\/span><a href=\"https:\/\/www.revolutionparts.com\/local-delivery\/\"> <span style=\"font-weight: 400;\">same-day parts delivery<\/span><\/a><span style=\"font-weight: 400;\"> system in place, making it easier for wholesale customers to receive their orders after purchasing them online. It also helps your staff improve their customer service skills and helps establish better relationships with your wholesale customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Watch Your Parts Department and Parts Sales Grow Together<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">By seizing these eCommerce opportunities, your parts department can contribute significantly to your dealership&#8217;s growth and success. Embracing eCommerce is no longer optional; it&#8217;s a necessity for dealerships looking to stay competitive and capitalize on the rapidly evolving automotive market.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Staffing shortages have become common in the auto industry, but you shouldn\u2019t let this hinder your ability to scale the parts department and grow your dealership&#8217;s success. Download our ebook, \u201c<\/span><a href=\"https:\/\/www.revolutionparts.com\/ebook\/combat-staffing-shortages-in-the-parts-department\/?utm_medium=revparts&amp;utm_source=mkt:%20blog&amp;utm_campaign=blog&amp;utm_content=opportunities-to-scale-your-parts-department-and-grow-your-dealership\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Combat Staffing Shortages in the Parts Department<\/span><\/a><span style=\"font-weight: 400;\">,\u201d for insights into how you can leverage eCommerce tools while understaffed. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.revolutionparts.com\/wp-content\/uploads\/CombatStaffingShortages.jpg&#8221; title_text=&#8221;CombatStaffingShortages&#8221; url=&#8221;https:\/\/www.revolutionparts.com\/ebook\/combat-staffing-shortages-in-the-parts-department\/?utm_medium=revparts&#038;utm_source=mkt:%20blog&#038;utm_campaign=blog&#038;utm_content=opportunities-to-scale-your-parts-department-and-grow-your-dealership&#8221; url_new_window=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dealerships looking to thrive in today\u2019s fast-changing market should turn their attention toward the parts department. By investing in the parts department, you can create a more robust revenue stream, improve customer satisfaction, and ultimately, drive the overall success of your dealership. One way to do this is with a parts eCommerce strategy. The online [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":61710,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[21,63],"tags":[],"class_list":["post-61696","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-grow-online-part-sales"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>4 Opportunities to Scale Your Parts Department and Grow Your Dealership - RevolutionParts - Sell Parts and Accessories<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.revolutionparts.com\/blog\/opportunities-to-scale-your-parts-department-and-grow-your-dealership\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"4 Opportunities to Scale Your Parts Department and Grow Your Dealership - RevolutionParts - Sell Parts and Accessories\" \/>\n<meta property=\"og:description\" content=\"Dealerships looking to thrive in today\u2019s fast-changing market should turn their attention toward the parts department. By investing in the parts department, you can create a more robust revenue stream, improve customer satisfaction, and ultimately, drive the overall success of your dealership. One way to do this is with a parts eCommerce strategy. The online [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.revolutionparts.com\/blog\/opportunities-to-scale-your-parts-department-and-grow-your-dealership\/\" \/>\n<meta property=\"og:site_name\" content=\"RevolutionParts - Sell Parts and Accessories\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RevolutionParts\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-13T09:00:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-14T21:47:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/scale-the-parts-department-to-grow-the-dealership-blog.png\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"424\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"danderson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@revolutionparts\" \/>\n<meta name=\"twitter:site\" content=\"@revolutionparts\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"danderson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/opportunities-to-scale-your-parts-department-and-grow-your-dealership\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/opportunities-to-scale-your-parts-department-and-grow-your-dealership\/\"},\"author\":{\"name\":\"danderson\",\"@id\":\"https:\/\/www.revolutionparts.com\/#\/schema\/person\/10822f04f517b718c8901a3f23be15d8\"},\"headline\":\"4 Opportunities to Scale Your Parts Department and Grow Your Dealership\",\"datePublished\":\"2023-04-13T09:00:08+00:00\",\"dateModified\":\"2023-11-14T21:47:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/opportunities-to-scale-your-parts-department-and-grow-your-dealership\/\"},\"wordCount\":1469,\"publisher\":{\"@id\":\"https:\/\/www.revolutionparts.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/opportunities-to-scale-your-parts-department-and-grow-your-dealership\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/scale-the-parts-department-to-grow-the-dealership-blog.png\",\"articleSection\":[\"Blog\",\"Grow Online Part Sales\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/opportunities-to-scale-your-parts-department-and-grow-your-dealership\/\",\"url\":\"https:\/\/www.revolutionparts.com\/blog\/opportunities-to-scale-your-parts-department-and-grow-your-dealership\/\",\"name\":\"4 Opportunities to Scale Your Parts Department and Grow Your Dealership - 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