{"id":61477,"date":"2023-03-08T19:46:07","date_gmt":"2023-03-08T19:46:07","guid":{"rendered":"https:\/\/www.revolutionparts.com\/?p=61477"},"modified":"2023-12-24T00:41:20","modified_gmt":"2023-12-24T00:41:20","slug":"how-to-hire-and-retain-quality-employees-at-the-dealership","status":"publish","type":"post","link":"https:\/\/www.revolutionparts.com\/blog\/how-to-hire-and-retain-quality-employees-at-the-dealership\/","title":{"rendered":"How to Hire and Retain Quality Employees at the Dealership"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">One of the biggest challenges for dealerships recently has been keeping the dealership staff. In 2023, <\/span><a href=\"https:\/\/www.cbtnews.com\/map-out-your-dealerships-2023-hiring-study-with-data-backed-solutions\/\"><span style=\"font-weight: 400;\">55% of dealers<\/span><\/a><span style=\"font-weight: 400;\"> say they are still struggling with staffing. With proper staffing, it can be easier to provide the high level of service customers expect from your dealership.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While hiring new employees and retaining existing ones may be difficult, there are some strategies that can be implemented within the dealership to help attract and retain more employees.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">How to Compete for Employees at the Dealership<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Currently, the national unemployment rate is low. This means that employees have many options when it comes to finding work, and employers need to be more competitive with their hiring strategies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many employees with trade skills are taking up jobs with higher pay, while many older employees with years of experience in the industry are entering retirement and leaving the workforce altogether. So what can you do to hire new employees, and what can you do to ensure they stick with you? <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Finding New Employees<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">How is your dealership finding new employees? If people don\u2019t know that your dealership is hiring or what roles they are hiring for, it will be very difficult to fill open positions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some excellent platforms to help find new employees include: <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><b>Job Boards\/Websites:<\/b><span style=\"font-weight: 400;\"> Websites like Indeed, ZipRecruiter, Monster, and SimplyHired are some of the most popular places candidates look for jobs. You can also post open positions through <\/span><a href=\"https:\/\/jobs.autonews.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">AutoNews<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><b>Social Media:<\/b> <a href=\"https:\/\/www.statista.com\/statistics\/273476\/percentage-of-us-population-with-a-social-network-profile\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">82% of the US population<\/span><\/a><span style=\"font-weight: 400;\"> is on social media platforms like Facebook, Linkedin, and Twitter, making them a great place to advertise open positions.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><b>Employee Referrals:<\/b><span style=\"font-weight: 400;\"> Offer your employees a reward or bonus for referring people they know to open positions. For example, if an employee refers a candidate that gets hired and stays with the dealership for three months, you can reward that employee with $500. This incentives employees to refer people they know will work hard and not quit.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><b>Career Page:<\/b><span style=\"font-weight: 400;\"> Your dealership website should have a place where candidates can find open positions and learn more about the company and the job. They should also be able to submit an online application. With SEO best practices, you can even market your careers page to make it easy for candidates to find you.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Hiring and Retaining Employees<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your dealership needs an employee with the right skills, relevant experience, and a willingness to learn. But how do you get those employees to apply at your dealership, aside from offering a great place to work? And how do you ensure the ones you have don\u2019t leave you for another dealership?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some things you should consider: <\/span>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><b>Better Pay:<\/b><span style=\"font-weight: 400;\"> There is a lot of competition out there, and let\u2019s face it, pay matters.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><b>Good Benefits:<\/b><span style=\"font-weight: 400;\"> Incentives such as health insurance, wellness benefits, vacation time, and sick time mean a lot to employees.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><b>Employee Rewards Programs:<\/b><span style=\"font-weight: 400;\"> Employee of the month, bonuses, and company culture events.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><b>Quality Training:<\/b><span style=\"font-weight: 400;\"> Help employees grow their skills and show you\u2019re invested in their success. <\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><b>Company Culture:<\/b><span style=\"font-weight: 400;\"> Establish a positive place to work by bringing people together through a shared sense of goals and ideas. <\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><b>Company Perks:<\/b><span style=\"font-weight: 400;\"> Providing job perks and incentives can help encourage employees to stay with your department.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Post-Hiring Tips<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Once you find a candidate that is a good fit for your dealership, don\u2019t wait! Not only should you stay in contact with the candidate after an interview, but once you\u2019ve decided to hire, you need to act fast. Because you\u2019re competing with other businesses for candidates, time is limited, and they could accept another offer at any time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you&#8217;ve given your offer, make sure your onboarding process is smooth. A good onboarding process can improve retention. Here are some additional tips for a successful onboarding process:<\/span>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; custom_padding=&#8221;|||43px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hold a new employee orientation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assign a mentor<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Give clear expectations and relevant training<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Give one-on-one time with their direct manager for scheduled check-ins<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_2_font_size=&#8221;34px&#8221; header_3_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"font-weight: 400;\">Combatting Staffing at the Dealership<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A dealership that is properly staffed is able to provide more for its customers. However, if your dealership is facing a staffing shortage, there are many things you can do to help alleviate some of the difficulties. Hiring more employees may mean changing your hiring and retention tactics.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Want to be able to do more with less staff? Download the RevolutionParts guide on how to <a href=\"https:\/\/www.revolutionparts.com\/ebook\/combat-staffing-shortages-in-the-parts-department\/?utm_medium=revparts&amp;utm_source=mkt:%20blog&amp;utm_campaign=blog&amp;utm_content=hiring-and-retaining-quality-employees-at-the-dealership\" target=\"_blank\" rel=\"noopener\">Combat Staffing in the Parts Department<\/a>. By focusing on the parts department, your dealership can generate new revenue streams, increase profitability, and provide a better customer experience with less staff. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.revolutionparts.com\/ebook\/combat-staffing-shortages-in-the-parts-department\/?utm_medium=revparts&#038;utm_source=mkt:%20blog&#038;utm_campaign=blog&#038;utm_content=hiring-and-retaining-quality-employees-at-the-dealership&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;DOWNLOAD NOW&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_image src=&#8221;https:\/\/www.revolutionparts.com\/wp-content\/uploads\/staffing-shortages-ad.png&#8221; title_text=&#8221;staffing-shortages-ad&#8221; url=&#8221;https:\/\/www.revolutionparts.com\/ebook\/combat-staffing-shortages-in-the-parts-department\/?utm_medium=revparts&#038;utm_source=mkt:%20blog&#038;utm_campaign=blog&#038;utm_content=hiring-and-retaining-quality-employees-at-the-dealership&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the biggest challenges for dealerships recently has been keeping the dealership staff. In 2023, 55% of dealers say they are still struggling with staffing. With proper staffing, it can be easier to provide the high level of service customers expect from your dealership.\u00a0 While hiring new employees and retaining existing ones may be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":61483,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[21,157],"tags":[38,173],"class_list":["post-61477","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-improve-operations","tag-dealership-operations","tag-hiring"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Hire and Retain Quality Employees at the Dealership - RevolutionParts - Sell Parts and Accessories<\/title>\n<meta name=\"description\" content=\"Does your dealership need to hire more staff? Here are some tips to hiring and retaining quality employees.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.revolutionparts.com\/blog\/how-to-hire-and-retain-quality-employees-at-the-dealership\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Hire and Retain Quality Employees at the Dealership - RevolutionParts - Sell Parts and Accessories\" \/>\n<meta property=\"og:description\" content=\"Does your dealership need to hire more staff? 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