{"id":57702,"date":"2021-08-11T18:15:50","date_gmt":"2021-08-11T18:15:50","guid":{"rendered":"https:\/\/www.revolutionparts.com\/?p=57702"},"modified":"2021-08-11T20:04:11","modified_gmt":"2021-08-11T20:04:11","slug":"3-steps-to-close-the-gap-between-parts-and-service-departments","status":"publish","type":"post","link":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/","title":{"rendered":"3 Steps to Close the Gap Between Parts and Service Departments"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221; header_2_text_color=&#8221;#db3126&#8243; header_2_font_size=&#8221;34px&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s no secret that many dealerships experience a poor relationship between the parts and service departments. While these departments operate separately, dealerships experience the most success when they work together. When these departments are run smoothly, it can have many benefits for both departments, and the dealership as a whole.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead of pitting these departments against each other, find ways to close the gap between them so that they achieve their goals.\u00a0<\/span><span style=\"font-weight: 400;\"><\/span><b><\/b><\/p>\n<p><b>Here\u2019s how you can close the gap between your parts and service departments in 3 easy steps.<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Step 1: Talk To Your Managers<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As a general manager, you should be spearheading the process to bring parts and service departments together. However, you won\u2019t be able to do it alone. If you\u2019re going to effectively change the relationship between these departments, you need to listen to the concerns of your parts and service managers. They can help you determine the best way to keep both departments working together while still maintaining their respective responsibilities.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/start.revolutionparts.com\/Sync-Up-the-Departments-in-Your-Dealership\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/sync-up-your-dealership-banner.png\" width=\"600\" height=\"240\" alt=\"banner to download the sync up your dealership ebook\" class=\"wp-image-57745 aligncenter size-full\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Step 2: Make a Plan<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now that you know the concerns of each department, it\u2019s time to make a plan. There are a lot of factors to consider. While both departments have <a href=\"https:\/\/www.revolutionparts.com\/blog\/top-kpis-every-parts-manager-should-be-measuring\/\" target=\"_blank\" rel=\"noopener\">different responsibilities and goals<\/a>, there has to be some overlap between them to ensure they are both following through with your <a href=\"https:\/\/www.revolutionparts.com\/blog\/success-building-kpis-every-dealer-needs-to-pay-attention-to\/\" target=\"_blank\" rel=\"noopener\">dealership\u2019s overall objectives<\/a>.\u00a0<\/span><\/p>\n<p><b>Making your plans should involve 4 key steps:<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221; header_2_text_color=&#8221;#db3126&#8243; header_2_font_size=&#8221;34px&#8221; custom_margin=&#8221;|||43px|false|false&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create Goals (both individual and shared)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Coordinate Teams<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improve Cooperation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open Communication<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221; header_2_text_color=&#8221;#db3126&#8243; header_2_font_size=&#8221;34px&#8221; header_4_font_size=&#8221;32px&#8221;]<\/p>\n<h4><span style=\"font-weight: 400;\">Creating Goals<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Your service and parts departments have individual goals based on their day-to-day operations. Those should still be prioritized, but you should also determine what goals they share.\u00a0<\/span><\/p>\n<p><b>Common goals should include things like:<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221; header_2_text_color=&#8221;#db3126&#8243; header_2_font_size=&#8221;34px&#8221; custom_margin=&#8221;|||43px|false|false&#8221;]<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Boosting absorption rates\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.revolutionparts.com\/blog\/growing-fixed-ops-revenue\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Improving monthly revenue numbers<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increasing customer retention\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Providing better customer service<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increasing CSI scores<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221; header_font_size=&#8221;28px&#8221; header_2_text_color=&#8221;#db3126&#8243; header_2_font_size=&#8221;34px&#8221; header_4_font_size=&#8221;32px&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Establishing these common goals can help both departments better understand how they can help each other.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Coordinate Teams<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Your departments need to work together effectively. Find ways to help teams coordinate with each other easily. Have regular check-ins between teams to see where each one needs help. Coordinate responsibilities between different teams so that everyone gets the same experiences and knowledge to help them solve problems in the future.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Improve Cooperation<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">A big problem in the dealership is a lack of cooperation between the parts and service departments. Many departments run under an \u201cevery man for himself,\u201d mentality. Instead of coming together, parts and service departments tend to compete against each other. This can hurt the dealership more than you might think. It can make it easier for them to make more mistakes since they&#8217;re trying to focus only on their goals and success, rather than looking at the big picture. Incentivize cooperation between these departments to keep them on track.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Open Communication<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Your departments can\u2019t be a great team without excellent communication. If something goes wrong, if there\u2019s an inventory issue, if the wrong part turns up during a repair, your departments need to be on it! The most common cause of mistakes in the dealership is unclear communication or no communication at all. Encourage your departments to keep an open line of communication to keep errors low.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Step 3: Put the Plan Into Place<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Talk to your parts manager and service manager about the issues they see in their departments with these new SOPs. Listen to the concerns of department employees. They\u2019re the ones on the ground doing the bulk work, so they need procedures that help them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Creating a new plan is half of the battle, seeing if it\u2019s effective is the other half. Teams will need time to adjust and find out what works and what doesn\u2019t. You should give your departments time to adjust, and be there to support them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Not Sure Where to Start?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Are you a parts manager who\u2019s looking to bring parts and service departments together? Are you a general manager who wants to increase revenue between both departments? Download this free guide to learn how to sync up your dealership\u2019s departments. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/start.revolutionparts.com\/Sync-Up-the-Departments-in-Your-Dealership&#8221; button_text=&#8221;DOWNLOAD FREE GUIDE&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s no secret that many dealerships experience a poor relationship between the parts and service departments. While these departments operate separately, dealerships experience the most success when they work together. When these departments are run smoothly, it can have many benefits for both departments, and the dealership as a whole.\u00a0 Instead of pitting these departments [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":57703,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[21],"tags":[],"class_list":["post-57702","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3 Steps to Close the Gap Between Parts and Service Departments - RevolutionParts - Sell Parts and Accessories<\/title>\n<meta name=\"description\" content=\"As a General Manager, you need to get your departments to work together so your dealership can thrive. Here&#039;s how to close the gap between parts and service...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"3 Steps to Close the Gap Between Parts and Service Departments - RevolutionParts - Sell Parts and Accessories\" \/>\n<meta property=\"og:description\" content=\"As a General Manager, you need to get your departments to work together so your dealership can thrive. Here&#039;s how to close the gap between parts and service...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/\" \/>\n<meta property=\"og:site_name\" content=\"RevolutionParts - Sell Parts and Accessories\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/RevolutionParts\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-11T18:15:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-08-11T20:04:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/dealership-general-manager-close-the-gap.png\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"424\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"danderson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@revolutionparts\" \/>\n<meta name=\"twitter:site\" content=\"@revolutionparts\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"danderson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/\"},\"author\":{\"name\":\"danderson\",\"@id\":\"https:\/\/www.revolutionparts.com\/#\/schema\/person\/10822f04f517b718c8901a3f23be15d8\"},\"headline\":\"3 Steps to Close the Gap Between Parts and Service Departments\",\"datePublished\":\"2021-08-11T18:15:50+00:00\",\"dateModified\":\"2021-08-11T20:04:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/\"},\"wordCount\":868,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.revolutionparts.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/dealership-general-manager-close-the-gap.png\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/\",\"url\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/\",\"name\":\"3 Steps to Close the Gap Between Parts and Service Departments - RevolutionParts - Sell Parts and Accessories\",\"isPartOf\":{\"@id\":\"https:\/\/www.revolutionparts.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/dealership-general-manager-close-the-gap.png\",\"datePublished\":\"2021-08-11T18:15:50+00:00\",\"dateModified\":\"2021-08-11T20:04:11+00:00\",\"description\":\"As a General Manager, you need to get your departments to work together so your dealership can thrive. Here's how to close the gap between parts and service...\",\"breadcrumb\":{\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#primaryimage\",\"url\":\"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/dealership-general-manager-close-the-gap.png\",\"contentUrl\":\"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/dealership-general-manager-close-the-gap.png\",\"width\":600,\"height\":424,\"caption\":\"general manager running a successful dealership after closing the gap between parts and service\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.revolutionparts.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"3 Steps to Close the Gap Between Parts and Service Departments\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.revolutionparts.com\/#website\",\"url\":\"https:\/\/www.revolutionparts.com\/\",\"name\":\"Sell OEM Parts | Drive OEM Accessory Sales\",\"description\":\"Learn about leading platform that drives more OEM accessory and part sales.\",\"publisher\":{\"@id\":\"https:\/\/www.revolutionparts.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.revolutionparts.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.revolutionparts.com\/#organization\",\"name\":\"RevolutionParts\",\"url\":\"https:\/\/www.revolutionparts.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.revolutionparts.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/RP-Icon-feature.jpg\",\"contentUrl\":\"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/RP-Icon-feature.jpg\",\"width\":200,\"height\":200,\"caption\":\"RevolutionParts\"},\"image\":{\"@id\":\"https:\/\/www.revolutionparts.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/RevolutionParts\/\",\"https:\/\/x.com\/revolutionparts\",\"https:\/\/www.instagram.com\/revolution.parts\/\",\"https:\/\/www.linkedin.com\/company\/revolutionparts\/\",\"https:\/\/www.youtube.com\/channel\/UCBpBjCi2djVmv70R3DfFBKw\/videos\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.revolutionparts.com\/#\/schema\/person\/10822f04f517b718c8901a3f23be15d8\",\"name\":\"danderson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.revolutionparts.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/968795f32b90e403b428a7bd976ecc44?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/968795f32b90e403b428a7bd976ecc44?s=96&d=mm&r=g\",\"caption\":\"danderson\"},\"sameAs\":[\"http:\/\/rp2020dev.local\"],\"url\":\"https:\/\/www.revolutionparts.com\/author\/danderson\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"3 Steps to Close the Gap Between Parts and Service Departments - RevolutionParts - Sell Parts and Accessories","description":"As a General Manager, you need to get your departments to work together so your dealership can thrive. Here's how to close the gap between parts and service...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/","og_locale":"en_US","og_type":"article","og_title":"3 Steps to Close the Gap Between Parts and Service Departments - RevolutionParts - Sell Parts and Accessories","og_description":"As a General Manager, you need to get your departments to work together so your dealership can thrive. Here's how to close the gap between parts and service...","og_url":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/","og_site_name":"RevolutionParts - Sell Parts and Accessories","article_publisher":"https:\/\/www.facebook.com\/RevolutionParts\/","article_published_time":"2021-08-11T18:15:50+00:00","article_modified_time":"2021-08-11T20:04:11+00:00","og_image":[{"width":600,"height":424,"url":"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/dealership-general-manager-close-the-gap.png","type":"image\/png"}],"author":"danderson","twitter_card":"summary_large_image","twitter_creator":"@revolutionparts","twitter_site":"@revolutionparts","twitter_misc":{"Written by":"danderson","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#article","isPartOf":{"@id":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/"},"author":{"name":"danderson","@id":"https:\/\/www.revolutionparts.com\/#\/schema\/person\/10822f04f517b718c8901a3f23be15d8"},"headline":"3 Steps to Close the Gap Between Parts and Service Departments","datePublished":"2021-08-11T18:15:50+00:00","dateModified":"2021-08-11T20:04:11+00:00","mainEntityOfPage":{"@id":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/"},"wordCount":868,"commentCount":0,"publisher":{"@id":"https:\/\/www.revolutionparts.com\/#organization"},"image":{"@id":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#primaryimage"},"thumbnailUrl":"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/dealership-general-manager-close-the-gap.png","articleSection":["Blog"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/","url":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/","name":"3 Steps to Close the Gap Between Parts and Service Departments - RevolutionParts - Sell Parts and Accessories","isPartOf":{"@id":"https:\/\/www.revolutionparts.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#primaryimage"},"image":{"@id":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#primaryimage"},"thumbnailUrl":"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/dealership-general-manager-close-the-gap.png","datePublished":"2021-08-11T18:15:50+00:00","dateModified":"2021-08-11T20:04:11+00:00","description":"As a General Manager, you need to get your departments to work together so your dealership can thrive. Here's how to close the gap between parts and service...","breadcrumb":{"@id":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#primaryimage","url":"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/dealership-general-manager-close-the-gap.png","contentUrl":"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/dealership-general-manager-close-the-gap.png","width":600,"height":424,"caption":"general manager running a successful dealership after closing the gap between parts and service"},{"@type":"BreadcrumbList","@id":"https:\/\/www.revolutionparts.com\/blog\/3-steps-to-close-the-gap-between-parts-and-service-departments\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.revolutionparts.com\/"},{"@type":"ListItem","position":2,"name":"3 Steps to Close the Gap Between Parts and Service Departments"}]},{"@type":"WebSite","@id":"https:\/\/www.revolutionparts.com\/#website","url":"https:\/\/www.revolutionparts.com\/","name":"Sell OEM Parts | Drive OEM Accessory Sales","description":"Learn about leading platform that drives more OEM accessory and part sales.","publisher":{"@id":"https:\/\/www.revolutionparts.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.revolutionparts.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.revolutionparts.com\/#organization","name":"RevolutionParts","url":"https:\/\/www.revolutionparts.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.revolutionparts.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/RP-Icon-feature.jpg","contentUrl":"https:\/\/www.revolutionparts.com\/wp-content\/uploads\/RP-Icon-feature.jpg","width":200,"height":200,"caption":"RevolutionParts"},"image":{"@id":"https:\/\/www.revolutionparts.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/RevolutionParts\/","https:\/\/x.com\/revolutionparts","https:\/\/www.instagram.com\/revolution.parts\/","https:\/\/www.linkedin.com\/company\/revolutionparts\/","https:\/\/www.youtube.com\/channel\/UCBpBjCi2djVmv70R3DfFBKw\/videos"]},{"@type":"Person","@id":"https:\/\/www.revolutionparts.com\/#\/schema\/person\/10822f04f517b718c8901a3f23be15d8","name":"danderson","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.revolutionparts.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/968795f32b90e403b428a7bd976ecc44?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/968795f32b90e403b428a7bd976ecc44?s=96&d=mm&r=g","caption":"danderson"},"sameAs":["http:\/\/rp2020dev.local"],"url":"https:\/\/www.revolutionparts.com\/author\/danderson\/"}]}},"_links":{"self":[{"href":"https:\/\/www.revolutionparts.com\/wp-json\/wp\/v2\/posts\/57702"}],"collection":[{"href":"https:\/\/www.revolutionparts.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.revolutionparts.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.revolutionparts.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.revolutionparts.com\/wp-json\/wp\/v2\/comments?post=57702"}],"version-history":[{"count":0,"href":"https:\/\/www.revolutionparts.com\/wp-json\/wp\/v2\/posts\/57702\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.revolutionparts.com\/wp-json\/wp\/v2\/media\/57703"}],"wp:attachment":[{"href":"https:\/\/www.revolutionparts.com\/wp-json\/wp\/v2\/media?parent=57702"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.revolutionparts.com\/wp-json\/wp\/v2\/categories?post=57702"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.revolutionparts.com\/wp-json\/wp\/v2\/tags?post=57702"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}