{"id":40912,"date":"2019-01-24T16:14:06","date_gmt":"2019-01-24T16:14:06","guid":{"rendered":"https:\/\/www.revolutionparts.com\/?p=40912"},"modified":"2020-10-14T17:21:18","modified_gmt":"2020-10-14T17:21:18","slug":"how-to-guarantee-customers-buy-parts-from-you-and-only-you","status":"publish","type":"post","link":"https:\/\/www.revolutionparts.com\/blog\/how-to-guarantee-customers-buy-parts-from-you-and-only-you\/","title":{"rendered":"How to Guarantee Customers Buy Parts from You (and only you!)"},"content":{"rendered":"

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Your customers are used to shopping at their own convenience. They expect to have the same access to your products when they\u2019re broken down on the side of the freeway at 8pm as they do on their lunch break. Ask yourself this, are you giving them that 24\/7 access? <\/span><\/p>\n

With over 17,000 dealerships to choose from nationwide, shoppers have countless options for parts and accessories. That\u2019s why now more than ever, it\u2019s important for you to stand out. Offering a shopping experience that is <\/span>easy, fast, accurate, and pleasant <\/b>will guarantee customers buy parts from you, <\/span>and only you.<\/span><\/i><\/p>\n

Make it so easy, a dummy could do it! <\/b>Many of your customers are not parts experts so when they land on your parts form, they\u2019re overwhelmed by some of the questions. Your only guarantee to keeping this type of shopper from bouncing to a more user-friendly option is to swap the parts form for a Storefront Plugin that allows customers to browse, get quotes, and make a purchase all in one visit.<\/span><\/p>\n

Create a fast process. <\/b>A customer has just submitted a parts form for a replacement keyless entry remote. The clock is ticking! The longer it takes for one of your parts employees to respond, the likelier it is your customer will go to a competitor. You\u2019d better dedicate one of your counter employees to responding to parts forms first thing every morning, but even that doesn\u2019t account for folks that submitted a form after 5 pm on Friday. When your parts form is the customer\u2019s only way of shopping your catalog, time is your biggest enemy. This is where the Storefront Plugin comes in\u2014nothing is faster than a computer (even your best employee). <\/span><\/p>\n

Fill orders accurately. <\/b>\u201cWrong-Part-Paul\u201d is a bigger problem than you might realize. An order filled with the wrong part results in a bad customer experience. <\/span>Almost 60% of shopper won\u2019t return after a bad customer experience<\/span><\/a>. In other words, you probably just lost that sale and a returning customer. 100% accuracy should be your goal with every time\u2014eliminate the margin for human error with a browsable online parts catalog. <\/span><\/p>\n

Leave the customer with a pleasant memory.<\/b> Your customers prefer not to talk on the phone, but if you\u2019re still using a parts form, phone calls are inevitable. Guarantee your phone calls create a pleasant experience by training your staff to be polite, knowledgeable, and customer-oriented every time they pick up the phone. Showing the customer you\u2019re happy to help will result in more sales and loyal patronage. Seriously\u2014It pays to be friendly. <\/span><\/p>\n

Noticing a common theme here? Save your customers a headache and make your job easier all in one\u2014ditch your outdated parts form. Request a demo with RevolutionParts to learn more about how the Storefront Plugin can guarantee your customers shop with you and only you.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”section” _builder_version=”3.0.65″ custom_padding=”4px|0px|44px|0px|false|false”][et_pb_row use_custom_width=”on” custom_width_px=”1200px” custom_padding=”22.9062px|0px|0|0px|false|false” background_position_1=”top_left” background_repeat_1=”no-repeat” _builder_version=”3.0.65″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on” background_position=”top_left” background_repeat=”no-repeat”][et_pb_divider divider_weight=”5px” height=”60″ disabled_on=”off|off|off” _builder_version=”3.19.1″ hide_on_mobile=”on”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”5px|0px|22.9062px|0px|false|false” _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.19.1″ text_font=”||||||||” text_line_height=”1.3em” header_font=”||||||||” header_2_font=”||||||||” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height=”1.7em” custom_margin=”0px|0px|0px|0px” border_style=”solid”]<\/p>\n

Stay Up-To-Date on Industry Topics<\/h2>\n

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Fixed Ops trends, tips for growing online profits, and more<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_width_px=”1599px” use_custom_gutter=”on” gutter_width=”2″ custom_padding=”30px|0px|0px|0px” background_color_4=”#f6f7f9″ parallax_method_1=”off” parallax_method_2=”off” parallax_method_3=”off” background_position_1=”top_left” background_position_2=”top_left” background_position_3=”top_left” background_position_4=”top_left” background_repeat_1=”no-repeat” background_repeat_2=”no-repeat” background_repeat_3=”no-repeat” background_repeat_4=”no-repeat” use_background_color_gradient_1=”on” use_background_color_gradient_2=”on” use_background_color_gradient_3=”on” background_color_gradient_start_1=”#f2f2f2″ background_color_gradient_start_2=”#f2f2f2″ background_color_gradient_start_3=”#f2f2f2″ background_color_gradient_end_1=”#ffffff” background_color_gradient_end_2=”#ffffff” background_color_gradient_end_3=”#ffffff” background_color_gradient_end_position_1=”85%” background_color_gradient_end_position_2=”85%” background_color_gradient_end_position_3=”85%” padding_right_1=”0px” padding_right_2=”0px” padding_right_3=”0px” padding_bottom_1=”10px” padding_bottom_2=”10px” padding_bottom_3=”10px” padding_left_1=”0px” padding_left_2=”0px” padding_left_3=”0px” _builder_version=”3.19.1″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_3″ _builder_version=”3.0.47″ padding_bottom=”10px” padding_left=”0px” padding_right=”0px” parallax=”off” parallax_method=”off” background_position=”top_left” background_repeat=”no-repeat” use_background_color_gradient=”on” background_color_gradient_start=”#f2f2f2″ background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”85%”][et_pb_image src=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/biggestHeadaches-blog.jpg” url=”https:\/\/www.revolutionparts.com\/a-parts-managers-6-biggest-headaches-and-how-to-cure-them\/” url_new_window=”on” show_bottom_space=”off” align=”center” force_fullwidth=”on” _builder_version=”3.19.1″ border_style=”solid” animation=”off” sticky=”on”][\/et_pb_image][et_pb_text _builder_version=”3.0.87″ text_font=”Open Sans||on||” text_text_color=”#5b666d” text_font_size=”16″ text_line_height=”1.2em” custom_margin=”24px|20px|15px|20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

Blog<\/i><\/span><\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”3.19.1″ text_font=”Open Sans||||” text_text_color=”#db3126″ text_font_size=”26px” text_line_height=”1.2em” custom_margin=”15px|20px|15px|20px” custom_css_main_element=”font-weight: 400;||font-color: #db3126″ border_style=”solid”]A Parts Manager\u2019s 6 Biggest Headaches (and How to Cure Them)
\n<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=”3.19.1″ text_font=”Open Sans||||” text_text_color=”#a1a1a1″ custom_margin=”0px|20px||20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

Cure these common Parts Manager headaches with simple solutions. Let RevolutionParts help sell more parts than ever before.\n<\/p>\n

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Read More<\/i><\/span><\/a><\/p>\n

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Dealer Spotlight<\/i><\/span><\/span><\/p>\n

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Premier Kia Of Branford CT<\/span><\/a><\/p>\n

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Premier Kia of Branford Doubles Monthly Parts Department Revenue in One Year<\/p>\n

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Read More<\/i><\/span><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.0.47″ padding_bottom=”10px” padding_left=”0px” padding_right=”0px” parallax=”off” parallax_method=”off” background_position=”top_left” background_repeat=”no-repeat” use_background_color_gradient=”on” background_color_gradient_start=”#f2f2f2″ background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”85%”][et_pb_image src=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/SevenTips.jpg” url=”https:\/\/www.revolutionparts.com\/ebook\/the-secret-to-turning-your-dealer-website-into-a-parts-selling-machine\/” url_new_window=”on” show_bottom_space=”off” align=”center” force_fullwidth=”on” _builder_version=”3.19.1″ border_style=”solid” animation=”off” sticky=”on”][\/et_pb_image][et_pb_text _builder_version=”3.0.87″ text_font=”Open Sans||on||” text_text_color=”#5b666d” text_font_size=”16″ text_line_height=”1.2em” custom_margin=”24px|20px|15px|20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

eBook<\/i><\/span><\/span><\/p>\n

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7 Quick Tips to Turn Your Dealer Website into a Parts Selling Machine<\/span><\/a><\/p>\n

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Your dealership website has lots of visitors, but are you turn parts shoppers into parts buyers?<\/p>\n

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Read More<\/i><\/span><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ use_custom_width=”on” custom_width_px=”1651px” specialty=”on” custom_padding_last_edited=”on|phone” admin_label=”Large Demo” _builder_version=”3.19.1″ background_color=”#f2f2f2″ use_background_color_gradient=”on” background_color_gradient_start=”#ffffff” background_color_gradient_end=”#f2f2f2″ background_color_gradient_start_position=”20%” border_width_bottom=”5px” border_color_bottom=”#db3126″ custom_margin=”35px||” custom_margin_phone=”|||” custom_margin_last_edited=”on|phone” custom_padding=”33px|0px|37.4688px|0px|false|false” custom_padding_tablet=”125px|||” custom_padding_phone=”0||||false|false”][et_pb_column type=”1_2″ _builder_version=”3.0.47″ parallax__hover=”off” parallax_method__hover=”on” parallax=”off” parallax_method=”on”][et_pb_image src=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2018\/05\/LargeDemo-Image.png” url=”\/demo_request” show_bottom_space=”off” _builder_version=”3.19.1″ module_alignment=”center” custom_margin=”-68px|-120px|-30px|-30px” custom_margin_phone=”0px|0px|-27px|0px” custom_margin_last_edited=”on|tablet” custom_padding=”|||” custom_padding_phone=”30px||0px|” custom_padding_last_edited=”on|phone” animation_direction=”left”]<\/p>\n

 <\/p>\n

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Request a demo of THE #1 WAY FOR NEW CAR DEALERS TO SELL PARTS & Accessories ONLINE<\/h3>\n

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 <\/p>\n

[\/et_pb_button][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.19.1″][et_pb_row _builder_version=”3.19.1″][et_pb_column type=”4_4″ _builder_version=”3.19.1″ parallax=”off” parallax_method=”on”][et_pb_post_nav prev_text=”Previous Blog” next_text=”Next Blog” _builder_version=”3.19.1″][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Your customers are used to shopping at their own convenience. They expect to have the same access to your products when they\u2019re broken down on the side of the freeway at 8pm as they do on their lunch break. Ask yourself this, are you giving them that 24\/7 access? 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