{"id":40897,"date":"2019-01-22T23:48:36","date_gmt":"2019-01-22T23:48:36","guid":{"rendered":"https:\/\/www.revolutionparts.com\/?p=40897"},"modified":"2020-10-14T17:21:18","modified_gmt":"2020-10-14T17:21:18","slug":"a-parts-managers-6-biggest-headaches-and-how-to-cure-them","status":"publish","type":"post","link":"https:\/\/www.revolutionparts.com\/blog\/a-parts-managers-6-biggest-headaches-and-how-to-cure-them\/","title":{"rendered":"A Parts Manager\u2019s 6 Biggest Headaches (and How to Cure Them)"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”3.19.1″][et_pb_row _builder_version=”3.19.1″][et_pb_column type=”4_4″ _builder_version=”3.19.1″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.19.1″]<\/p>\n

Cure these common Parts Manager headaches with simple solutions. Let RevolutionParts help sell more parts than ever before.<\/b><\/h4>\n

[\/et_pb_text][et_pb_blurb title=”Inaccurate Parts Stock” image=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/partsstock.jpg” icon_placement=”left” image_max_width=”200%” content_max_width=”953px” _builder_version=”3.19.1″ custom_css_blurb_image=”width: 80px !important;||padding-right:20px” custom_css_blurb_title=”margin-left:-18px”]<\/p>\n

What\u2019s worse than trying to fill a customer\u2019s order and finding that you don\u2019t actually have the part? The manual is showing you have it in stock\u2026 so, where is it? <\/span>46% of small and medium businesses still don\u2019t track inventory digitally<\/span><\/a>. That opens up a huge opportunity for error, even with diligent employees. The solution is quite simple (and it doesn\u2019t include spending time and money on rigorous training). Replace your old inventory tracking method with a digital system that makes proper posting, billing, and stocking effortless.<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”The Infamous \u201cPhone Rodeo\u201d” image=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/PhoneRodeo.jpg” icon_placement=”left” image_max_width=”200%” content_max_width=”953px” _builder_version=”3.19.1″ custom_css_blurb_image=”width: 80px !important;||padding-right:20px” custom_css_blurb_title=”margin-left:-18px”]<\/p>\n

Wrangling inbound calls can be a huge pain (not to mention, time-consuming). When <\/span>92% of all customer engagements happen on the phone<\/span><\/a>, ignoring calls costs you customers. It could be someone who\u2019s frustrated with your parts form or wondering about shipping cost. Long story short, if you don\u2019t get to the phone another dealership will. With an internal messaging system and a virtual parts counter hosted on your website, technology will do the leg work for you, saving you time and eliminating the risk of missed calls. <\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Neglecting to vet sales calls” image=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/neglectingcalls.jpg” icon_placement=”left” image_max_width=”200%” content_max_width=”953px” _builder_version=”3.19.1″ custom_css_blurb_image=”width: 80px !important;||padding-right:20px” custom_css_blurb_title=”margin-left:-18px”]<\/p>\n

The influx of sales calls a parts department receives every month is headache-inducing. Make sure your staff and receptionist know how to tell the difference between important calls and calls that can wait. Don\u2019t let a sales call take your employees away from helping customers get quotes or following up on parts orders.<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”The Tech Hangout” image=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/HighTech.jpg” icon_placement=”left” image_max_width=”200%” content_max_width=”953px” _builder_version=”3.19.1″ custom_css_blurb_image=”width: 80px !important;||padding-right:20px” custom_css_blurb_title=”margin-left:-18px”]<\/p>\n

Your back counter is like the local watering hole\u2014it\u2019s where techs, counter staff, and service consultants gather to tell stories, scroll on their phones and [insert productivity-killing activity]. Are you willing to hinge the success of your parts department on the circus behind the counter? Adding a parts catalog plugin to your website means you don\u2019t have to rely on your employees to respond to parts form orders as they come in. <\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”The Fixed Ops Civil War” image=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/civilwar.jpg” icon_placement=”left” image_max_width=”200%” content_max_width=”953px” _builder_version=”3.19.1″ custom_css_blurb_image=”width: 80px !important;||padding-right:20px” custom_css_blurb_title=”margin-left:-18px”]<\/p>\n

Sometimes the Fixed Ops Department turns into a battleground during disagreements. Whether it\u2019s pricing, availability, or daily duties, there always seems to be something holding the department back from functioning effectively. Making sure your employees are appropriately trained in their positions will help avoid disagreements and create one united force. Refocus your efforts on what really matters: selling parts and making customers happy. <\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”\u201cWrong-Part-Paul\u201d” image=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/WrongPaul.jpg” icon_placement=”left” image_max_width=”200%” content_max_width=”953px” _builder_version=”3.19.1″ custom_css_blurb_image=”width: 80px !important;||padding-right:20px” custom_css_blurb_title=”margin-left:-18px”]<\/p>\n

Paul\u2019s that counter guy who\u2019s notorious for pulling the wrong part to fill an order. Don\u2019t let avoidable errors throw a wrench in your operation. The easiest way to make sure your customers get the right part every time? Get rid of your parts form. With a 24\/7 storefront plugin, your employees won\u2019t need to interpret incorrectly completed parts forms and your customers will have the tools they need to make a purchase right there on your website.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”section” _builder_version=”3.0.65″ custom_padding=”4px|0px|44px|0px|false|false”][et_pb_row use_custom_width=”on” custom_width_px=”1200px” custom_padding=”22.9062px|0px|0|0px|false|false” background_position_1=”top_left” background_repeat_1=”no-repeat” _builder_version=”3.0.65″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on” background_position=”top_left” background_repeat=”no-repeat”][et_pb_divider divider_weight=”5px” height=”60″ disabled_on=”off|off|off” _builder_version=”3.19.1″ hide_on_mobile=”on”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”5px|0px|22.9062px|0px|false|false” _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.19.1″ text_font=”||||||||” text_line_height=”1.3em” header_font=”||||||||” header_2_font=”||||||||” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height=”1.7em” custom_margin=”0px|0px|0px|0px” border_style=”solid”]<\/p>\n

Stay Up-To-Date on Industry Topics<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”3.0.87″ text_text_color=”#333333″ text_font_size=”16″ text_line_height=”1.3em” header_font_size=”20px” custom_margin=”0px|0px|10px|0px” border_style=”solid”]<\/p>\n

Fixed Ops trends, tips for growing online profits, and more<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_width_px=”1599px” use_custom_gutter=”on” gutter_width=”2″ custom_padding=”30px|0px|0px|0px” background_color_4=”#f6f7f9″ parallax_method_1=”off” parallax_method_2=”off” parallax_method_3=”off” background_position_1=”top_left” background_position_2=”top_left” background_position_3=”top_left” background_position_4=”top_left” background_repeat_1=”no-repeat” background_repeat_2=”no-repeat” background_repeat_3=”no-repeat” background_repeat_4=”no-repeat” use_background_color_gradient_1=”on” use_background_color_gradient_2=”on” use_background_color_gradient_3=”on” background_color_gradient_start_1=”#f2f2f2″ background_color_gradient_start_2=”#f2f2f2″ background_color_gradient_start_3=”#f2f2f2″ background_color_gradient_end_1=”#ffffff” background_color_gradient_end_2=”#ffffff” background_color_gradient_end_3=”#ffffff” background_color_gradient_end_position_1=”85%” background_color_gradient_end_position_2=”85%” background_color_gradient_end_position_3=”85%” padding_right_1=”0px” padding_right_2=”0px” padding_right_3=”0px” padding_bottom_1=”10px” padding_bottom_2=”10px” padding_bottom_3=”10px” padding_left_1=”0px” padding_left_2=”0px” padding_left_3=”0px” _builder_version=”3.19.1″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_3″ _builder_version=”3.0.47″ padding_bottom=”10px” padding_left=”0px” padding_right=”0px” parallax=”off” parallax_method=”off” background_position=”top_left” background_repeat=”no-repeat” use_background_color_gradient=”on” background_color_gradient_start=”#f2f2f2″ background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”85%”][et_pb_image src=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/yourPartsForm-blog.jpg” url=”https:\/\/www.revolutionparts.com\/your-parts-form-is-limiting-when-customers-can-buy-from-you\/” url_new_window=”on” show_bottom_space=”off” align=”center” force_fullwidth=”on” _builder_version=”3.19.1″ border_style=”solid” animation=”off” sticky=”on”][\/et_pb_image][et_pb_text _builder_version=”3.0.87″ text_font=”Open Sans||on||” text_text_color=”#5b666d” text_font_size=”16″ text_line_height=”1.2em” custom_margin=”24px|20px|15px|20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

Blog<\/i><\/span><\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”3.19.1″ text_font=”Open Sans||||” text_text_color=”#db3126″ text_font_size=”26px” text_line_height=”1.2em” custom_margin=”15px|20px|15px|20px” custom_css_main_element=”font-weight: 400;||font-color: #db3126″ border_style=”solid”]Your Parts Form is Limiting When Customers Can Buy From You
\n<\/span><\/a>[\/et_pb_text][et_pb_text _builder_version=”3.19.1″ text_font=”Open Sans||||” text_text_color=”#a1a1a1″ custom_margin=”0px|20px||20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

Your customers don\u2019t have a neat and tidy, business-hours-only schedule of when they need new parts.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”3.19.1″ text_font=”Open Sans||on||” text_text_color=”#db3126″ text_font_size=”16″ text_line_height=”1.2em” custom_margin=”15px|20px|15px|20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

Read More<\/i><\/span><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.0.47″ padding_bottom=”10px” padding_left=”0px” padding_right=”0px” parallax=”off” parallax_method=”off” background_position=”top_left” background_repeat=”no-repeat” use_background_color_gradient=”on” background_color_gradient_start=”#f2f2f2″ background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”85%”][et_pb_image src=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/Qualityblog.jpg” url=”https:\/\/www.revolutionparts.com\/case-studies\/quality-buick-gmc-mazda-of-albuquerque\/” url_new_window=”on” show_bottom_space=”off” align=”center” force_fullwidth=”on” _builder_version=”3.19.1″ border_style=”solid” animation=”off” sticky=”on”][\/et_pb_image][et_pb_text _builder_version=”3.0.87″ text_font=”Open Sans||on||” text_text_color=”#5b666d” text_font_size=”16″ text_line_height=”1.2em” custom_margin=”24px|20px|15px|20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

Dealer Spotlight<\/i><\/span><\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”3.19.1″ text_font=”Open Sans||||” text_text_color=”#262e32″ text_font_size=”26px” text_line_height=”1.2em” custom_margin=”15px|20px|15px|20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

Quality Buick GMC Mazda of Albuquerque<\/span><\/a><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”3.19.1″ text_font=”Open Sans||||” text_text_color=”#a1a1a1″ custom_margin=”0px|20px||20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

Garry Ricci uses RevolutionParts and the Storefront Plugin to directly compete with Aftermarket parts sales and reach more customers than ever before.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”3.19.1″ text_font=”Open Sans||on||” text_text_color=”#db3126″ text_font_size=”16″ text_line_height=”1.2em” custom_margin=”15px|20px|15px|20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

Read More<\/i><\/span><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.0.47″ padding_bottom=”10px” padding_left=”0px” padding_right=”0px” parallax=”off” parallax_method=”off” background_position=”top_left” background_repeat=”no-repeat” use_background_color_gradient=”on” background_color_gradient_start=”#f2f2f2″ background_color_gradient_end=”#ffffff” background_color_gradient_end_position=”85%”][et_pb_image src=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2019\/01\/howtofix-blog.jpg” url=”https:\/\/www.revolutionparts.com\/ebook\/why-your-customers-hate-your-parts-form\/” url_new_window=”on” show_bottom_space=”off” align=”center” force_fullwidth=”on” _builder_version=”3.19.1″ border_style=”solid” animation=”off” sticky=”on”][\/et_pb_image][et_pb_text _builder_version=”3.0.87″ text_font=”Open Sans||on||” text_text_color=”#5b666d” text_font_size=”16″ text_line_height=”1.2em” custom_margin=”24px|20px|15px|20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

eBook<\/i><\/span><\/span><\/p>\n

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Why Your Parts Form Does Not Work and How To Fix It<\/span><\/a><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”3.19.1″ text_font=”Open Sans||||” text_text_color=”#a1a1a1″ custom_margin=”0px|20px||20px” custom_css_main_element=”font-weight: 400;” border_style=”solid”]<\/p>\n

The parts form that lives on your dealership website is outdated, slow and is losing you sales and customers.<\/p>\n

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Read More<\/i><\/span><\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ use_custom_width=”on” custom_width_px=”1651px” specialty=”on” custom_padding_last_edited=”on|phone” admin_label=”Large Demo” _builder_version=”3.19.1″ background_color=”#f2f2f2″ use_background_color_gradient=”on” background_color_gradient_start=”#ffffff” background_color_gradient_end=”#f2f2f2″ background_color_gradient_start_position=”20%” border_width_bottom=”5px” border_color_bottom=”#db3126″ custom_margin=”35px||” custom_margin_phone=”|||” custom_margin_last_edited=”on|phone” custom_padding_tablet=”125px|||” custom_padding_phone=”0||||false|false”][et_pb_column type=”1_2″ _builder_version=”3.0.47″ parallax__hover=”off” parallax_method__hover=”on” parallax=”off” parallax_method=”on”][et_pb_image src=”https:\/\/www.revolutionparts.com\/wp-content\/uploads\/2018\/05\/LargeDemo-Image.png” url=”\/demo_request” show_bottom_space=”off” _builder_version=”3.19.1″ module_alignment=”center” custom_margin=”-68px|-120px|-30px|-30px” custom_margin_phone=”0px|0px|-27px|0px” custom_margin_last_edited=”on|tablet” custom_padding=”|||” custom_padding_phone=”30px||0px|” custom_padding_last_edited=”on|phone” animation_direction=”left”]<\/p>\n

 <\/p>\n

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Request a demo of THE #1 WAY FOR NEW CAR DEALERS TO SELL PARTS & Accessories ONLINE<\/h3>\n

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[\/et_pb_button][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.19.1″][et_pb_row _builder_version=”3.19.1″][et_pb_column type=”4_4″ _builder_version=”3.19.1″ parallax=”off” parallax_method=”on”][et_pb_post_nav prev_text=”Previous Blog” next_text=”Next Blog” _builder_version=”3.19.1″][\/et_pb_post_nav][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Cure these common Parts Manager headaches with simple solutions. Let RevolutionParts help sell more parts than ever before.What\u2019s worse than trying to fill a customer\u2019s order and finding that you don\u2019t actually have the part? The manual is showing you have it in stock\u2026 so, where is it? 46% of small and medium businesses still […]<\/p>\n","protected":false},"author":1,"featured_media":40903,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[21,62],"tags":[],"class_list":["post-40897","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-getting-started"],"acf":[],"yoast_head":"\nA Parts Manager\u2019s 6 Biggest Headaches (and How to Cure Them)<\/title>\n<meta name=\"description\" content=\"Cure these common Parts Manager headaches with simple solutions. 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