{"id":31065,"date":"2016-11-16T08:01:45","date_gmt":"2016-11-16T08:01:45","guid":{"rendered":"https:\/\/www.revolutionparts.com\/the-3-point-guide-to-creating-the-perfect-shipping-policy\/"},"modified":"2020-10-14T17:27:04","modified_gmt":"2020-10-14T17:27:04","slug":"create-a-shipping-policy","status":"publish","type":"post","link":"https:\/\/www.revolutionparts.com\/blog\/create-a-shipping-policy\/","title":{"rendered":"The 3-Point Guide to Creating the Perfect Shipping Policy"},"content":{"rendered":"

Shipping is one of the major differences between online and in-store purchases, and many of your shoppers will want to know the details before they complete their purchase.<\/p>\n

Placing an easy-to-understand shipping policy on your website is an easy way to cut down on customer questions. A high-quality shipping policy has other benefits, too, like establishing rules with your customers that protect your margins in the long run.<\/p>\n

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For example, a lot of dealers we work with won\u2019t sell to international shoppers. These dealers decided that international shipping fees and customs forms simply isn\u2019t worth the added hassle. But international shoppers sometimes get angry about being denied service, and press the dealer to change the rule.<\/p>\n

Dealers that have an established shipping policy in place can use it to stay strong and ship on their own terms. International shoppers can clearly see \u201cNo international shipping\u201d on the policy, and the authority of the policy makes it more difficult to argue against.<\/p>\n

Use this opportunity to establish rules upfront with your customer<\/a> and ensure everyone can stay on the same page. Here are some tips for setting up your shipping policy.<\/p>\n

1. Where should you place the shipping policy?<\/strong><\/h2>\n

Your shipping policy should be easy to locate on your website<\/a>, along with other information customers will need to know\u2014warranty info, return policy<\/a>, and your contact details.<\/p>\n

It\u2019s also a good idea to link to your shipping policy during the ordering process, so customers can reference it before they finish placing their order.<\/p>\n

If you\u2019re selling on other marketplaces like Amazon or eBay<\/a>, we recommend that you link or copy-paste your shipping policy onto your seller page and each item\u2019s description page.<\/p>\n

After the customer\u2019s order is placed, an email confirmation is another great spot to provide a link to the necessary information. Along with the customer\u2019s tracking number, let your customer know where they can read your full shipping policy.<\/p>\n

2. What information should you include in the shipping policy?<\/strong><\/h2>\n

Think of it this way: if you bought something online, what would you like to know about the shipment of your order?<\/p>\n

Many customers are interested in knowing:<\/h4>\n