How to Reduce Returns and Set Up Your Return Policy
Online returns are inevitable. It doesn’t matter what your business is, product returns cannot be avoided. For parts sellers (especially dealerships), having the right return/refund process is vital to improving customer satisfaction, reducing obsolescence, and...
How to Ship Hazmat Auto Parts in 4 Easy Steps
Certain car parts, such as batteries, airbags, and seatbelt pretensioners need to be shipped with special care in order to ensure that they arrive safely—they require something called “hazmat shipping.” Hazmat shipping is not something your dealership should take...
How to Hire and Retain Quality Employees at the Dealership
One of the biggest challenges for dealerships recently has been keeping the dealership staff. In 2023, 55% of dealers say they are still struggling with staffing. With proper staffing, it can be easier to provide the high level of service customers expect from your...
Best Shipping Practices for OEM Parts
Packaging Auto Parts With the variety of sizes and shapes in the average dealer’s auto parts inventory, it’s important to know what size containers you need and what additional packing materials you need to ensure products don’t break during transit. Remember to use...
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